Delivery & Returns
Shipping is free of charge for orders above £250 / €300.
For orders below £250 / €300 the charge is £10 / €12.
We aim to ship items listed in stock within 2 days of receiving your order.
For UK-based customers we use Royal Mail Special Delivery service. Please note that orders must be received by 4pm to ensure next day delivery.
Items are covered by the standard terms of the Royal Mail
For other EU customers we use DPD Local. Delivery time for EU orders is approximately 2 – 6 days.
Please note that at present the internet shopping facility is only available for EU customers. However if you live outside this area we will happily ship to you through our retail store where we can calculate the shipping fees accordingly.
Enquiries can be made by e-mailing us at firstname.lastname@example.org or calling our helpline on +44 (0)20 7591 2250.
Download a Returns Form Here
Please see our Terms & Conditions for full details.